We pride ourselves in customer satisfaction. if we forget a bottle, or something arrives that is incorrect, we always replace it.
We understand that taste is subjective and if a flavor doesn't fit your palette, please allow it to steep an additional few days to a week.
Damaged merchandise must be reported to Freeman vape juice immediately upon receipt of shipment. In order to expedite a damage claim with the shipping company, please document any shipping damage with detailed photographs showing the damaged shipping box, packing materials, and damaged products.
Exceptions to the above are made solely at the discretion of Freeman vape juice.